BizGrow Digital
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Privacy Policy

Last Updated: Feb 2026

1. Introduction

BizGrow Digital ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We operate globally, with our primary base in Sydney, Australia, and expanding operations in Dubai and other regions. As such, this policy is designed to comply with:

  • The Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
  • The UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) — applicable to users in the United Arab Emirates
  • The General Data Protection Regulation (GDPR) — applicable to users in the European Union
  • The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 — applicable to users in the United Kingdom
  • The California Consumer Privacy Act (CCPA) — applicable to users in California, USA
  • Other applicable international privacy laws

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

  • Name and contact details (email address, phone number)
  • Business name and industry
  • Information submitted via contact forms or enquiry forms
  • Calendar booking details including preferred meeting times
  • Payment information (processed securely via third-party payment processors)

2.2 Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on our website
  • Referring URLs and device information
  • Cookie data and tracking pixel data (including Meta Pixel and Google Analytics)

2.3 Information from Third Parties

  • Data from advertising platforms including Google and Meta (Facebook/Instagram)
  • Information from calendar and scheduling tools

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and improve our services
  • To respond to enquiries and schedule consultations
  • To process payments and manage billing
  • To send marketing and promotional communications (where you have opted in)
  • To analyse website traffic and optimise our advertising campaigns
  • To comply with our legal obligations
  • To detect and prevent fraud or misuse of our services

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Google Analytics — to understand how visitors use our website
  • Meta Pixel — to measure the effectiveness of our advertising and retarget visitors on Facebook and Instagram
  • Session cookies — to maintain your browsing session

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our website and delivering our services (e.g., payment processors, calendar tools, email marketing platforms)
  • Advertising platforms including Google and Meta, in accordance with their own privacy policies
  • Legal authorities where required by law or to protect our rights

All third parties we work with are required to handle your information securely and in accordance with applicable privacy laws.

6. International Data Transfers

As a globally operating business, your information may be transferred to and processed in countries other than your own, including Australia, the United Arab Emirates, the United Kingdom, and the United States. We take appropriate steps to ensure that any international transfer of your data is subject to adequate safeguards in accordance with applicable law.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

8.1 Australian Users

  • The right to access personal information we hold about you
  • The right to correct inaccurate or incomplete information
  • The right to make a privacy complaint to the Office of the Australian Information Commissioner (OAIC)

8.2 UAE Users (PDPL)

  • The right to be informed about how your personal data is used
  • The right to access personal data we hold about you
  • The right to correct inaccurate or incomplete personal data
  • The right to request deletion of your personal data where no longer necessary
  • The right to object to processing of your personal data
  • The right to lodge a complaint with the UAE Data Office

8.3 EU Users (GDPR)

  • The right to access, rectify, or erase your personal data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent at any time
  • The right to lodge a complaint with your national data protection supervisory authority

8.4 UK Users (UK GDPR)

  • The same rights as EU users under the UK GDPR and Data Protection Act 2018
  • The right to lodge a complaint with the Information Commissioner's Office (ICO)

8.5 California Users (CCPA)

  • The right to know what personal information is collected about you
  • The right to request deletion of your personal information
  • The right to opt out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact us using the details below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Payment information is processed through secure, PCI-compliant third-party payment processors and is never stored on our servers.

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by updating the date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

BizGrow Digital
Global HQ - Australia
Email: support@bizgrow.solutions
Website: bizgrow.solutions

Related Pages:

  • Privacy Policy and Terms

Types of Personal Information Collected

At BizGrow Digital, we collect various types of personal information to enhance our services and ensure compliance with privacy laws. This includes data you provide directly, such as your name, contact details, and payment information, as well as automatically collected data like your IP address and browsing behavior.

For instance, when you fill out a contact form, we gather your email address and phone number to respond to your inquiries. Additionally, we may collect information from third-party sources, such as advertising platforms, to better understand our audience and improve our marketing efforts.

Purpose of Data Collection

The information collected by BizGrow Digital serves multiple purposes, primarily aimed at improving user experience and service delivery. We utilize this data to operate our services effectively, respond to user inquiries, and manage billing processes.

Moreover, your data helps us analyze website traffic and optimize our advertising campaigns. For example, by understanding which pages users visit most frequently, we can tailor our content to better meet their needs and preferences.

Data Sharing and Disclosure

BizGrow Digital may share your personal information with trusted third-party service providers to facilitate our operations. This includes payment processors and email marketing platforms, all of which are required to handle your data securely and in compliance with applicable privacy regulations.

In certain circumstances, we may also disclose your information to legal authorities when required by law or to protect our rights. For instance, if a court order mandates the release of specific data, we will comply to ensure legal obligations are met.

International Data Transfer and Compliance

As a global business, BizGrow Digital may transfer your personal information to countries outside of your own. This includes locations such as Australia, the UAE, the UK, and the US, where we operate and manage our services.

We ensure that any international data transfers comply with relevant privacy laws, such as the GDPR and CCPA, providing adequate protection for your personal information. This means we take necessary steps to safeguard your data and uphold your rights, regardless of where it is processed.